Privacy Policy

Last updated: June 2026

1. Information We Collect

We collect information you provide when booking a consultation — including your name, phone number, age, gender and any medical details you share. We also collect basic technical data such as browser type and IP address.

2. How We Use Your Information

Your information is used solely to deliver your consultation, send prescriptions on WhatsApp, follow up on care, and improve our service. We never sell or share your data with third parties for marketing.

3. Medical Confidentiality

All consultations are strictly confidential. Doctors are bound by Pakistan Medical Commission ethics, and only the treating doctor and our verified support team can access your records.

4. Data Security

We use encryption in transit and at rest, restricted access controls, and secure WhatsApp Business channels. We do not store payment card data.

5. Your Rights

You can request a copy of your records, ask us to correct inaccurate information, or request deletion of your data at any time by contacting us at 0311-511-0464.

6. Contact

Questions about this policy? Reach us on WhatsApp at 0311-511-0464 or via the Contact page.